Quality Assurance Supervisor

We are looking for a Quality Assurance Supervisor to join its Quality team.

This position involves genuine regulatory responsibility: as an authorized signatory, you will be responsible for ensuring that quality activities related to:

• manufacturing,
• supplier monitoring,
• failure analysis,
• as well as field interventions,

comply with Transport Canada, FAA, and EASA requirements.

You will report to the Quality Manager and work closely with the teams:

• engineering,
• operations,

as well as with external partners, in order to maintain and develop the quality system supporting all company activities.

You will join the company at a strategic time when it is further strengthening and formalizing its quality management practices.

System Quality, Compliance and Audits

You will be required to:

• Maintain and audit the Quality Management System (QMS) in accordance with:
  • Canadian regulations (CARs),
  • FAA (14 CFR Part 145),
  • EASA Part 145.
• Develop, review and approve:
  • test plans,
  • procedures,
  • work instructions,
  • quality documentation,
  • release documents (8130-3 / Form One).
• Perform internal audits.
• Participate in external audits conducted by:
  • Transport Canada,
  • customers,
  • certification bodies (specifically AS9100).
• Monitor and manage corrective and preventive actions (CAPA) until closure.
• As an authorized signatory, ensure that all manufacturing and assembly operations are performed in accordance with:
  • the Quality Manual,
  • Canadian Aviation Regulations.

Inspection, Supplier Quality and Customer Quality

You will notably have to:

• Supervise incoming inspections of purchased components:
  • LRUs,
  • printed circuit boards (PCBs),
  • electrical harnesses,
  • cabin components.
• Evaluate and qualify suppliers.
• Perform supplier audits.
• Monitor their performance.
• Manage corrective action plans.
• Handle:
  • non-conformances reported by customers,
  • complaints,
  • warranty claims.

Failure Analysis and Continuous Improvement

You will be responsible for:

• Leading failure analyses.
• Preparing reports intended for:
  • internal teams,
  • customers.
• Implementing continuous improvement actions using methods:
  • 5 Why,
  • Ishikawa,
  • 8D.
• Monitoring quality indicators (KPIs).
• Presenting results to management.
• Participating in the Manufacturing Review Board.

Experience

• 5 to 8 years of experience in Quality Assurance in the aerospace sector.
• Direct experience in this industry is essential.

Technical Skills

• Very good knowledge of:
  • Transport Canada regulations,
  • CARs (Canadian Aviation Regulations),
  • quality requirements applicable to aerospace products.
• Knowledge of the AS9100 standard.
• Experience with FAA and EASA quality requirements is a significant asset.
• Experience in:
  • supplier management,
  • corrective action management,
  • production quality supervision.
• Ability to:
  • read,
  • interpret,
  • maintain

technical and quality documentation.

• Very high rigor and sense of responsibility related to the role of authorized signatory.
• Excellent communication skills with:
  • engineering,
  • operations,
  • external partners.
• Fluency in English and French.

THE HUMAN PROFILE

You are:

• Rigorous and highly attentive to detail.
• Responsible and reliable in a heavily regulated environment.
• An excellent communicator capable of explaining complex quality issues to both technical teams and customers.
• Collaborative, convinced that quality is a collective responsibility and not solely that of the quality department.
• Organized and capable of managing multiple priorities while maintaining a high level of precision.
• Recognized for your transparency, consistency, and ability to find solutions.
• Passionate about the aerospace environment and proud to contribute to products designed to fly.