Quality Assurance Supervisor

Maintenace and audit of the quality management system in compliance with Transport Canada regulations (CARs), FAA (14 CFR Part 145) and EASA (Part 145).

Develop, review, and approve test plans, procedures, work instructions, and quality documentation, including release documents (8130-3 / Form One).

Conduct internal audits and support external audits conducted by Transport Canada, clients, and third-party organizations, particularly under the AS9100 standard.

Ensure tracking and management of corrective and preventive actions (CAPA) until closure.

As an approved signing authority, ensure that all manufacturing and assembly tasks are executed in accordance with the Quality Program Manual and applicable Canadian aviation regulations.

Inspection, suppliers, and customer quality

Supervise incoming inspection of all procured components, including LRUs, printed circuit boards (PCBs), wiring harnesses, and cabin components.

Evaluate and qualify suppliers; conduct supplier audits, track their performance, and manage corrective actions.

Respond to quality escapes, complaints, and customer warranty claims; support customer source inspections and technical visits.

Prepare First Article Inspection Reports (FAIR) as needed.

Failure analysis and continuous improvement

Lead failure analysis activities and prepare reports for internal review and customer communications.

Drive continuous improvement initiatives using root cause analysis methodologies (5 Whys, Ishikawa, 8D).

Maintain and communicate quality indicators and metrics (KPIs) to management; participate in the Manufacturing Review Board.