Quality Assurance Supervisor

■ Maintain and audit the quality management system in compliance with Transport Canada regulations (CARs), FAA (14 CFR Part 145) and EASA (Part 145).

■ Develop, review and approve test plans, procedures, work instructions and quality documentation, including return-to-service documents (8130-3 / Form One).

■ Conduct internal audits and support external audits conducted by Transport Canada, customers and third-party organizations, particularly within the framework of the AS9100 standard.

■ Ensure follow-up and management of corrective and preventive actions (CAPA) until their closure.

■ As an approved signing authority, ensure that all manufacturing and assembly tasks are performed in accordance with the Quality Program Manual and applicable Canadian aviation regulations.

Inspection, suppliers and customer quality

■ Supervise incoming inspection of all procured components, including LRUs, printed circuit boards (PCBs), wiring harnesses and cabin components.

■ Evaluate and qualify suppliers; perform supplier audits, track their performance and manage corrective actions.

■ Respond to quality escapes, customer complaints and warranty claims; support customer source inspections and technical visits.

■ Prepare First Article Inspection Reports (FAIR) as required.

Failure analysis and continuous improvement

■ Lead failure analysis activities and prepare reports for internal review and customer communications.

■ Drive continuous improvement initiatives using root cause analysis methodologies (5 Whys, Ishikawa, 8D).

■ Maintain and communicate quality metrics and key performance indicators (KPIs) to management; participate in the Manufacturing Review Board.