Cabin Crew Supervisor

Nolinor is looking for a cabin crew supervisor. This role is aimed at someone who knows our operations, understands the reality on the ground, and is ready to take on a concrete leadership role. The length of the engagement is open to discussion — permanent position or contract — depending on the candidate's profile and aspirations.

This is not an administrative position. It is a role of presence, influence and engagement. The successful candidate will be the link between management and the cabin crew: they will explain, bring people together and take action.

Responsibilities

• Mobilize and unite the team: create an environment of trust and belonging. Ensure each member feels heard, valued and informed. Put team spirit back at the center.
• Be present on the ground: meet with teams, understand their operational challenges and intervene at the right time. This role is lived on the floor, not behind a screen.
• Bridge management and the field: communicate decisions clearly and with context. Explain the reasons behind choices, demystify and maintain an open dialogue between the two levels of the organization.
• Take initiative and structure your actions: identify issues, establish an action plan, prioritize and implement measures. We expect someone who determines what needs to be done and moves it forward.
• Support cabin team management: assist the deputy cabin director with performance follow-up, evaluations, onboarding new members and ensuring compliance with operational and safety procedures.

Desired skills

• Leadership: influence and guide the team by example and credibility.
• Engagement: foster collective commitment and a sense of belonging.
• Interpersonal communication: adapt your message, name issues clearly and maintain an open dialogue.
• Initiative: identify issues, propose concrete solutions and take action.
• Relationship management: build trust, navigate team dynamics and defuse tensions.

Requirements

Cabin crew certification is not required. What matters is knowledge of Nolinor operations, leadership ability and the capacity to act.

• Knowledge of Nolinor operations or a similar operational environment.
• Leadership by influence: ability to mobilize, unite and set clear expectations.
• Initiative and organizational skills in a constantly changing environment.
• Clear and direct communication, including in delicate conversations.
• Rigour, good judgement and a strong sense of responsibility.
• Alignment with Nolinor's values: safety, team spirit, adaptability and solution orientation.
• Being bilingual (French and English) to communicate effectively with employees across different bases.

What we offer

Because here your talent is recognized and rewarded:

• 10 paid sick days.
• 40 hours per week.
• Annual bonus for profit-sharing participation.
• On-site parking.
• Company-organized social activities.
• Exciting projects and stimulating tasks.
• Commitment to diversity, equity and inclusion.
• Comprehensive benefits package and employer RRSP contributions.
• Dynamic, stimulating and friendly work environment.
• Collaborative team and pleasant workplace atmosphere.
• Opportunity to join our Become a Pilot Program after 1 year.
• Opportunities for professional growth and continuous development.
• Uniforms provided.
• Competitive pay and attractive benefits.

Oh... and for some positions, the chance to explore unique places, admire the Northern Lights and have extraordinary experiences!

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