Ramp Supervisor

Company Description

Be part of the trip!

Our mission is to be the favorite airline of our customers and our team.

Open-mindedness, care for others, intelligence at work and above all a healthy dose of fun allow us to accomplish great things every day. Our commitment has earned us the title of world's best leisure airline on several occasions, and this is only the beginning.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

The incumbent is responsible for supervision and must ensure the smooth running of ramp-related operations, while ensuring that they comply with Air Transat's high safety standards and requirements. As an ambassador of the Company, the supervisor will also promote and maintain a safety culture at all times.

• Supervise ramp work teams.
• Ensure compliance with Air Transat's airport policies and procedures regarding baggage handling, both for arrivals and departures.
• Perform station inspections in accordance with company programs, identify corrective measures and ensure their implementation.
• Provide coaching and mentoring to operational teams.
• Manage station delays, emergency events and irregular operations.
• Work closely with airport authorities and government agencies.
• Management of various ramp-related reports.

Qualifications

• College diploma or equivalent experience related to the field (an asset);
• Minimum of five (5) years of experience in the airline/aerospace industry as a ramp agent and/or ramp team lead.
• Must hold a class 5 driver's license.
• Hold a RAIC card as well as a DA ramp permit (an asset).
• 2 years of experience in employee management.
• Knowledge of Transport Canada regulations surrounding airlines as well as regulations of the Canada Border Services Agency (CBSA) and US Customs and Border Protection (USCBP).
• Vast experience in ground operations and understanding of flight operations.
• Excellent organizational and problem-solving skills as well as teamwork and leadership.
• Flexible and available to work different shifts according to operational needs (day, evening, night, weekend and holiday).
• Must be able to obtain and maintain a RAIC card as well as hold a class 5 driver's license.
• Oral and written fluency in French and English*.

Additional Information

*A good command of French is required for positions in Quebec. The incumbent will be required to communicate frequently in English, orally and in writing, with colleagues, clients or other stakeholders, both in Quebec and internationally.

Artificial intelligence tools are used for the analysis of applications, whether to sort or pre-select profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

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Transat is committed to fostering an inclusive and respectful environment where equity takes precedence. We strive to build a workforce that reflects the diversity of our customers and the communities in which we travel. We therefore encourage women, visible minorities, ethnic minorities, indigenous peoples and persons with disabilities to apply. Transat will accommodate persons with disabilities throughout the selection and hiring process. If you need accommodation measures, contact us so that we can together appropriately meet your needs.