Supervisor, Airworthiness

The Supervisor, Airworthiness supports regulatory compliance and airworthiness integrity across the fleet. This role manages critical regulatory reporting, controls aircraft certificates, and supports major operational and airworthiness initiatives.

Duties & Responsibilities

Regulatory Compliance & Fleet Support

• Manage and control all essential Aircraft Certificates, including Certificates of Airworthiness (C of A), Certificates of Registration (C of R), Radio Station Licenses, and Insurance documentation.
• Prepare and submit Annual Airworthiness Information Reports (AAIRs) to Transport Canada.
• Manage the Minimum Equipment List (MEL) extension program and prepare Special Flight Permit (SFP) documentation for approval.
• Conduct comprehensive regulatory reviews and present findings to the Director, Regulatory Compliance & Training.
• Provide research and documentation support for advanced operational capabilities and regulatory ventures (e.g., RNP AR, ETOPS, MEL Extensions).

Airworthiness, Technical Documentation & AMOS Management

• Upload Airworthiness Directives (ADs), Service Bulletins (SBs), and other critical continuing airworthiness documentation into AMOS.
• Oversee the control, updating, and publication of internal manuals, including the MPM and MCM in support of the PRM and Director, Regulatory Compliance & Training.
• Review proposed changes to Detailed Procedure Documents (DPDs) and Maintenance Quality (MQ) Forms to guarantee ongoing regulatory compliance.
• Maintain listings of station capabilities and scope of work.

Reliability, Safety & Incident Investigation

• Actively participate in Reliability Meetings and Maintenance Review Board (MRB) meetings to support fleet health, program reviews, and continuous improvement.
• Submit Service Difficulty Reports (SDRs) to Transport Canada and liaise with OEMs and the Principal Maintenance Inspector (PMI) as required.
• Investigate SMS hazards, occurrences, and incidents relevant to Technical Operations.
• Promote a strong safety culture by actively participating in the Safety Management System (SMS), adhering to company safety policies, and encouraging hazard reporting across the team.

Operational Oversight

• Oversee the Potable Water Management Program, monitoring testing results and alerting operations to any abnormalities requiring corrective action.
• Act as a point of contact to provide regulatory guidance to Maintenance Operations Control and other Technical Operations team members.
• Perform other related duties and special projects as assigned.

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Experience: 3–5+ years in aviation technical operations, airworthiness, or regulatory compliance, with prior supervisory or team lead experience preferred.
• Software: Hands-on experience using AMOS (or similar AMO maintenance software) for managing technical publications, AD/SB tracking, and record control.
• Regulatory Knowledge: In-depth knowledge of the Canadian Aviation Regulations (CARs), and FAA/EASA alignment.
• Programs & Meetings: Background in evaluating ADs/SBs, supporting MEL programs, and participating in technical Reliability / MRB forums.
• Safety Management: Practical experience with Safety Management Systems (SMS) and root-cause hazard investigations.
• Communication: Strong technical writing skills with the ability to liaise effectively with regulatory inspectors, OEMs, and executive leadership.