AJISS Corrective Maintenance Support Technician (New Grad)

Location: Halifax - Wilkinson, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

This is a hybrid role in Halifax, NS.

Position Summary

Reporting to the Repair Team Lead (Halifax), the Corrective Maintenance Support Technician is an entry level development role designed for a motivated new graduate to assist in the management and resolution of defects identified onboard the Arctic and Offshore Patrol Vessels (AOPV) and Joint Support Ships (JSS) under the current In-Service Support Program (AJISS).

This role assists with the preparation, tracking and day to day data entry of corrective maintenance activities, ensuring high quality data accuracy with the Thales suite of tools (Maximo, JIRA, Confluence) and the customer's system of record (SAP/DRMIS). The Corrective Maintenance Support Technician will also act as the key administrative link for the Service Delivery Team, assisting in organizing Objective Quality Evidence (OQE), taking meeting minutes and tracking defect workflows. This position offers a direct pathway to developing comprehensive marine maintenance and project coordination expertise.

Special Position Requirements

• Schedule: 40 hours per week during core business hours Monday–Friday.
• Physical environment: Office or onboard naval ships alongside in harbor, or at sea. Must meet all federal government requirements to access Canadian government facilities, including naval dockyards.
• Travel: Occasional domestic or international travel may be required, which will include access to government facilities and assets, including naval vessels.
• Customer location based or site visits: Required to visit shipyards and naval dockyards during work periods.

Regulatory Compliance Requirements

• Canada
• Access to trade-controlled hardware, software, technical information
• Controlled Goods Program clearance
• COVID-19 vaccine

Security Clearance

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, ITAR or EAR.
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program.
• Required to obtain and maintain a Security Clearance at the NATO Secret level.

Key Areas of Responsibility

• Day-to-day entry, validation and processing of historical corrective maintenance data in the Thales suite of tools and the customer's system of record (DRMIS).
• Uploading notifications from DRMIS into the Thales tools as required, supporting alignment of technical databases to ensure data consistency across the fleet.
• Executing assigned actions in Thales tools to ensure workflow momentum for all OPDEFs and Quick Response defects assigned to the team.
• Assisting with organizing Objective Quality Evidence (OQE) to support internal close-out processes and satisfy FTA/MEPM requirements.
• Assisting in drafting Statements of Work (SOW) for defect resolution and reviewing maintenance instructions to ensure service providers have sufficient information to complete assigned tasks.
• Supporting the tracking and resolution of corrective maintenance, helping to provide internal (Engineering Services) and external stakeholders with necessary status updates.
• Attending weekly AAT/Pre-AAT (AJISS Assignment Team) meetings with internal and external stakeholders to assist with capturing, formatting and distributing accurate meeting minutes.
• Assisting in gathering data and presentation materials for the Material State Disclosure Conferences (MSDC) and key performance metric reviews.
• Health, Safety & Environment:

• Comply with all relevant HS&E legislative requirements, policies, procedures and framework to prevent or minimize accidental exposures to self, colleagues, visitors and/or the environment.
• Promote Thales's Health, Safety and Environmental programs by demonstrating HS&E leadership in a professional and supportive manner.

Other duties as assigned from time to time.

Basic Qualifications

• A recent graduate possessing an engineering degree or a technical diploma in project management, engineering technology, maritime studies or a related marine technical field from a recognized university or college program.
• Demonstrated ability to work with and organize data sets with a high degree of accuracy.
• Strong communication and reporting skills with the ability to confidently interface between various internal and external stakeholders.
• Strong organizational and time management skills, capable of balancing multiple support priorities in a fast-paced waterfront environment.
• A natural collaborator who fosters cooperative working relationships across multi-disciplinary teams.
• Strong computer literacy, with proven experience with Microsoft products especially Word, Excel and PowerPoint.

Preferred Qualifications

• A foundational understanding of corrective maintenance, defect resolution or general project coordination principles is desirable.
• Previous experience with document management or enterprise systems (SAP/DRMIS, MAXIMO, JIRA) desirable.
• Prior co-op internship, or educational projects within the defense, military or marine maintenance/ship repair sectors desirable.

Physical Demands

• Predominantly office based, but will also be required to work onboard naval vessels, or remotely (including from home).
• Will be required to undertake inspections, including confined space entry, on naval ships involving bending and twisting. Tasks may also require working at heights.
• Must meet all federal government requirements to access Canadian government facilities, including naval dockyards.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including company-paid extended health, dental, HSA, life, AD&D, short-term disability, cancer care program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement savings plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary life, AD&D, critical illness, long-term disability.
• Employee discounts on home, auto, and gym membership.

Why Join Us

Say hi and learn more about working at Thales (video available).

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.