Principal Service Support Technician
Lockheed Martin Canada
View all the job opportunities for this companyAbout the Position
The successful candidate will be required to work at Lockheed Martin Canada Inc. (Lockheed Martin) in Esquimalt and on Her Majesty's Canadian Modernization Shipyards (CSM) vessels, once the necessary security clearances have been granted by the Government of Canada (CANADA). The candidate will work on-site at Lockheed Martin's facilities in Victoria, B.C. The candidate will participate in various in-service support (ISS) programs, including installation, integration, planned and preventive maintenance, and field troubleshooting of systems and capabilities in a highly complex naval combat system. The candidate will perform their duties within a multidisciplinary team environment, participate in the installation and maintenance of common on-board equipment and software for HALIFAX-class frigates, and participate in all appropriate engineering activities, including but not limited to:
- Perform preventive and corrective maintenance, troubleshoot and repair commercial and military equipment
- Provide technical assistance for equipment and software installation
- Provide multi-level technical support for cable integration and equipment configuration
- Provide user support for development, training, and testing teams
- Provide technical support to our customers
- Coordinate work and provide support to subcontractors
- Liaise with the Cap Breton fleet maintenance facility and subcontractors for coordination of Lockheed Martin's scope of work
- Document and track issues (equipment failure trends, etc.) that may impact operational performance and efficiency
- Assist engineering staff in maintaining detailed configuration documents applicable to equipment and cable configurations, firmware establishment, equipment usage parameters, equipment status, etc.
- Assist engineering team members in writing technical investigation reports and technical modification documents
- Participate in the acquisition, delivery, installation, and testing of new equipment configurations
- Provide technical support for lifecycle initiatives.
What you bring to the position
- Holding a college diploma associated with a two-year program in electronic engineering
- At least five years of work experience in a related field
- Experience with the MS Office suite (Word, Excel, PowerPoint)
- Good working knowledge of electronic and electrical test equipment
- Good troubleshooting skills
- Experience in handling the technical aspects of maintenance repairs
- Ability to provide technical advice and solve difficult problems
- Ability to work well alone or in a team
- Experience leading a multidisciplinary team on technically complex projects
- Experience in project planning
- Willingness to participate in work outside normal working hours, if applicable
- Ability to communicate effectively with technical and non-technical staff in engineering or management teams, as well as with staff assigned to related tasks
- Technical knowledge of Halifax-class integrated combat systems and Harry DeWolf-class navigation/combat systems.
Additional desired skills for the position
- Experience in the military naval domain
- Experience in sensor, weapon, or ship integration
- Experience with Linux programming
- Experience in computer networking
- Experience with fiber optics
- Good knowledge of Object-Oriented Requirements Management System (DOORS MD) or Windchill.
What we offer you
We deliver on our promise when it comes to work-life balance! Your physical, mental, and financial well-being is important to us. In addition to working in a highly supportive, friendly, and respectful environment, here's what you can expect when you join our team as a regular full-time employee:
- Flexible and compressed work schedules, depending on business needs, where you have the option to take Fridays off, as well as the possibility of working remotely part-time
- Competitive compensation
- Time to recover with vacations, personal days, holidays, and parental leave
- Comprehensive family coverage for medical, dental, and optical care available from your first day of employment, as well as:
- Virtual healthcare (24/7 access to healthcare professionals)
- A wellness spending account to help you on your wellness journey
- Employee and Family Assistance Program (EFAP) which includes free face-to-face counseling sessions
- Travel medical insurance
- On-site fitness facilities at our main offices
- A registered retirement savings plan that includes company matching contributions on your first day of employment, which also includes access to financial advisors providing investment advice and comprehensive financial planning
- Employee discounts to save on goods, services, and various recreational activities
- Access to a wide range of development tools to enhance your skills and/or advance your career, including:
- Free learning resources via a modern and engaging platform
- Education assistance program
- Reimbursement of professional membership
- Self-directed mentoring
Salary Transparency
At Lockheed Martin Canada, we comply with all salary transparency requirements and believe that publishing salary ranges for vacant positions can foster a more equitable workforce.
Salary Range
$95,000 - $124,500
About us
Lockheed Martin Canada, headquartered in Ottawa, is the Canadian division of Lockheed Martin Corporation, a global defense technology company that drives innovation and scientific advancements. Our vision of developing solutions for missions in all domains and 21st Century Security® accelerates the delivery of transformative technologies to ensure those we serve are Ahead of the Curve. We operate our main activities in Ottawa, Montreal, Halifax, Calgary, and Victoria and work on a large number of programs that include advanced naval technology products, aircraft maintenance, and remote control system software. We also provide in-service support for state-of-the-art military aircraft with engine repair capabilities. This position reports to the Rotary and Mission Systems (RMS) business sector, where employees across Canada support engineering, integration systems, training, maintenance, and in-service support programs for military customers in Canada and abroad on land, at sea, and in the air.
Equal Opportunity Statement
Lockheed Martin is committed to equal employment opportunity principles to foster a work environment that aligns with our core values of integrity, respect, and exceptional performance. We understand the importance of optimizing the remarkable talents and experiences of all our employees to drive innovation, provide optimal solutions, and maximize benefits for our customers. Our goal is to find the best candidates for each position, regardless of their background. If you are interested in a position, we invite you to explain how your skills and perspective could support our team and we encourage you to apply, even if you think your skills do not fully meet the criteria of the published job offer. In addition, Lockheed Martin is committed to ensuring that our recruitment process is inclusive for all. We are prepared to make reasonable adjustments for all candidates, if necessary.
Details
- City
- Victoria, Colombie-Britannique
Need help?
- support@aerowork.ca
- Phone
- 1-450-403-4300