Training Data & Digital Tools Analyst

We are looking for a Training Data and Digital Tools Analyst. In this role, you will collaborate with regional stakeholders, design methodologies to solve problems, and use advanced analytics and algorithms to meet the needs of the HR department, specifically the Organizational Development and Training Center of Expertise. You will put your innovative analytics and project management skills to work on real projects to improve customer experience.

You will act as a technical and change management lead, helping the HR department in their digital transformation, continually looking for ways to improve efficiency, high performance culture, and simplification mindset through data.

Main Mission

Reporting to the Human Resources Directorate, the Training Data and Digital Tools Analyst collects, centralizes, and analyzes data related to the OD and Training department. Their objective is to implement strategic dashboards to measure training effectiveness, optimize costs, and anticipate skills needs.

The main responsibilities are:

• Data Visualization and Reporting :
  • Design, automate, and maintain dynamic dashboards for the Organizational Development and Training team, for the benefit of the HR team and business managers.
  • Translate complex data into clear and actionable insights (Data Storytelling).
  • Identify actionable information, suggest recommendations, and influence company strategy by communicating clear, concise, and detailed reports with facts and evidence on skills, training, and programs.
• Data Collection and Governance :
  • Extract and centralize data from the LMS (Learning Management System), HRIS (Workday), electronic attendance tool, and satisfaction questionnaires.
  • Ensure the quality, reliability, and compliance of training data.
• Analysis and KPIs (Key Performance Indicators) :
  • Track key performance indicators: completion rates, success scores, time spent, training absenteeism rates, return on investment (ROI), and training quality.
  • Identify trends, drop-offs in training, and gaps between various information systems.
  • Prepare communication materials (visual charts, summary tables) to share strategic KPIs with stakeholders.

• Service Positioning and Decision Support :

  • Formulate data-driven recommendations to improve the effectiveness of our service offering, return on investment, and learner experience.

  • Participate in budget optimization for the training plan.

  • Develop documentation/training material to drive digitization and change management within the team.

  • Communicate data analysis results and recommendations to stakeholders.

  • Collaborate with other data analysts and team members on data projects.

  • Support the Training team regarding data confidentiality and data governance in their requests.

  • Learn and apply new data technologies and domain best practices.

• Management and Optimization of Digital Training Tools :

  • Ensure functional administration, configuration, and evolutionary maintenance of the LMS and other digital tools.

  • Act as the technical contact point with solution providers and the internal IT/HRIS team.

Target Profile

• Bachelor's degree in Statistics, Business Intelligence, Data Analysis, or Master's degree in Human Resources / Educational Sciences with a strong affinity for numbers and technological tools.
• At least three years of professional experience.
• Relevant experience or academic projects in data analysis and application of statistical methods using tools like Python, MATLAB, R, Tableau, Alteryx, Excel, or SAS.
• Mastery of data visualization tools (Power BI, Tableau, Looker Studio), SQL (essential for queries).
• Excellent knowledge of LMS ecosystems and training data standards (SCORM, xAPI / Experience API).
• Expert mastery of Excel (pivot tables, Power Query).
• Ability to transform lines of raw data into action plans.
• Ability to explain technical metrics to HR or business interlocutors.
• Strong interest in pedagogical innovation and Digital Learning.